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Echtzeit Statusanzeige aller Agenten



Am Telefon steht jederzeit ein Überblick über den Status aller Agenten zur Verfügung. Speziell bei Zweitanrufen ist dies besonders hilfreich um Anrufe gezielt übernehmen zu können und das Verlieren des Anrufers wird vermieden.
© 2000-2008 ANDTEKANDTEK Cisco Unified CallManager Group and Presence ServiceANDTEK Mini ACD for small Call Center services - automatic call distribution for Unified CallManagerANDTEK voice recording for Unified CallManager Express with secure recordingANDTEK IP phone lockout and phone lockdown to secure unified communication networksANDTEK voice and media broadcast solution with crisis conferencingANDTEK Directory integration for Active Directory, LDAP and SQL into Unified Communication NetworksANDTEK IP camera integration and door opener for Unified CallManager networksANDTEK IP phone settings module to simplify profile selection on IP phonesANDTEK Directory integration with KIRK DECT handsets and Unified CallmanagerANDTEK PC desktop client for IP phone control, click-to-dial, MS Outlook dialer and presence integrationANDTEK Rapid application development platform for unified communications applications serviceANDTEK Business softphone for Windows Vista, Mac OS X and Linux to communicate with Unified CallManagerANDTEK mobile business communications applications for mobile devices using the Android platformANDTEK mobile business communications applications for mobile devices using the iPhone platform DOCS | FAQ | IMPRESSUM | Jobs

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Fastlinks: Voice Recording | Presence and Status | Lock Phone | Directory | Desktop Client | IP Camera | IP Phone Settings | Broadcast and Paging | DECT | Communications Applications
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